+91 89850 42784  Hyderabad, Telangana, India


Your privacy is important to THE DENTZ so weʼve developed a Privacy Policy (“Privacy Policy”) that covers how we collect, use, disclose, transfer, and store your personal information.

THE DENTZ (“We,” “Our,” or “Us”) respects your privacy, and we are committed to protecting it through our compliance with this policy. This policy covers the services that are offered by the THE DENTZ Mobile Application(“Application” or “App”) and Website. We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms and Conditions (which may be accessed via the following weblink Terms & Conditions (“Terms”))

By mere use of the Application, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. By using or accessing the services in any manner, you acknowledge that you have read, understood and agreed to the practices and policies outlined in this privacy policy, and you hereby consent that we will collect, use, disclose and share your information as described in this this policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time. If you do not agree with this privacy policy, you may not use the services. If you use the services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorized by such individual or entity to accept this privacy policy on such individualʼs or entityʼs behalf and consent on behalf of such individual or entity to our collection, use and disclosure of such individualʼs or entityʼs information as described in this Privacy Policy. A consumerʼs use of THE DENTZʼs services is at all times subject to the agreement (as the term “agreement” is defined in our terms of conditions, which incorporates this privacy policy).

  • When we use the term “Personal Information” in this Privacy Policy, we mean information about you that is personally identifiable to you, such as your contact information (e.g., name, address, email address, or telephone numbera, personally identifiable health or medical information (“Health Information”), and any other non- public information that is associated with such information (collectively, “Personal Information”). Personal information is data that can be used to identify or contact a single person.
  • When we say Personal Information we refer to a natural person. In other words, data protection does not apply to information about legal entities such as corporations, foundations and institutions.
  • This Privacy Policy is published in compliance of, and is governed by the provisions of Indian laws, inter alia:
  • Section 43A of the Information Technology Act, 2000;
  • Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);
  • Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
  1. AGE
  • Our Application is not intended for children under the age of 18 without parental consent.
  • Please refer to our Terms for more clarification.
  • We’re strongly committed to keeping your information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.
  • At the same time, no service can be completely secure – if you have any concerns that your THE DENTZ account or personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.
  • When you use THE DENTZ, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Application to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
  • We might ask for your name, your date of birth and contact details or financial details, to fulfill your requests or to provide the levant service.

(i) Demographic Data Examples of Personal Data Collected:

  • Gender
  • Age
  • Date of birth
  • Zip code
  • Ethnicity, etcetera.

(ii) Device information Devices are lots of things like:

  • your mobile
  • your computer
  • your tablet
  • your TV
  • your voice-enabled device, etcetera.

(iii) We automatically collect some technical information from these devices and web browsers even when you’re not signedintoto a THE DENTZ account. This might include:

  • IP (internet protocola address
  • device ID
  • app ID
  • vendor ID
  • advertising ID
  • Information on your activities outside the THE DENTZ when you talk about us for e.g. if you’ve mentioned us in a The Dentz post, we’ll collect your The Dentz identification

(iv) If you are a Healthcare Provider i.e. Dentists/Medical Professionals (“Professionals”) we collect your information like every other user, additionally we may collect your professional information such as your certifications etc.

(v) If you are a student we collect your information like every other user, additionally we may collect your college details, areas of interest, awards.

  • Your The Dentz profile may store Your personal health information online, including history, health conditions, etc. Any information provided or obtained from use of the Services by You becomes part of Your The Dentz record.
  • You agree to provide accurate information to help Us serve You best to Our knowledge, to periodically review such information and to update such information as and when necessary. The Dentz reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the Website according to its internal record retention and/or destruction policies.
  • You might be contacted via email to review the information provided by You for The Dentzʼs record or for the Services. Please make sure You provide a valid email-id and You update it as and when needed.
  • The terms “personal information” and “sensitive personal data or information” are defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”).
  • The Dentz shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the Users to The Dentz or any other person acting on behalf of The Dentz.
  • The use of the App or Website involves every Usersʼ registration information and browsing history being stored and submitted to the appropriate authorities. The consent and procedure for such collection and submission is provided in the Privacy Policy. The other information collected by The Dentz from Users as part of the registration process is described in the Privacy Policy. The consent and revocation procedures in relation to the same are set out in the Privacy Policy.
  • The Users are responsible for maintaining the confidentiality of the Usersʼ account access information and password. The Users shall be responsible for all uses of the Usersʼ account and password, whether or not authorized by the Users. The Users shall immediately notify The Dentz of any actual or suspected unauthorized use of the Usersʼ account or password.
  • If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or The Dentz has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we shall have the right to suspend or terminate such account at its sole discretion.
  • The Dentz may disclose or transfer User Information (as defined in the Privacy Policy) to its affiliates in other countries, and You hereby consent to such transfer. The Sensitive Personal Information Rules only permit The Dentz to transfer sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by Us as provided for under the SPI Rules, only if such transfer is necessary for the performance of the lawful contract between The Dentz or any person on its behalf and the user or where the User has consented to data transfer.
  • By accepting these Terms of Use and by registering on the Website, and our App or through call Centre . You consent to be contacted by Us and by the Third-Party Service Providers and You further consent to receive emails and messages (SMS) notifications and information at any time from Us and from Third-Party Service Providers.

(i) When You Provide Information Directly to Us

  1. When you create an account or use our services, such as searching for our products and Healthcare Providers i.e. Dentists/ Medical Professionals (“Professionals”).
  2. When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys and questionnaires, or post reviews.
  3. When you send us an email or otherwise contact us

(ii) When Personal Data is Automatically Collected When You Use the Services

  1. Through Cookies (as defined below).
  2. If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.
  3. If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.

(iii) Service Providers

  1. We may use analytics service providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
  2. We may use service providers to obtain information to generate leads and create user profiles.

(iv) Advertising Partners

  1. We may receive information about you from some of our service providers such as marketing or promotional service providers, related to how you interact with our websites, applications, products, services, advertisements or communications.

(V) Healthcare Providers

  1. We may receive certain data from your Healthcare Provider i.e. Dentists/Medical Professionals (“Professionals”)

(vi) Social Networks

  1. If you provide your social network account details to us or otherwise sign in to the Services through a third-party site or service, you understand some content and/or information in those accounts may be transmitted into your account with us.

We collect information about the people, Pages, accounts, hashtags and groups you are connected to and how you interact with them across our Products, such as people you communicate with the most or groups you are part of. We also collect contact information if you choose to upload, sync or import it from a device (such as an address book or call log or SMS log historya, which we use for things like helping you and others find people you may know and for the other purposes listed below.

  • We take the security of your personal information very seriously. The Dentz online services protect your personal information during using encryption and Two Factor Authentication for validation. When your personal data is stored by Us, we use computer systems with limited access housed in facilities using physical security measures
  • When you use some our application, products, or services or post on our forums, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our application or websites, we may collect information from you automatically through cookies or similar technology. For more information, visit


We use cookies in a range of ways to improve your experience in our mobile app or website including:

(i) Keeping you signed in

(ii) Understanding how you use our application

(iii) We use data collection devices such as “cookies” to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety.

(iv) We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Application or website and you may be required to re-enter your password more frequently during a session.

(v) Additionally, you may encounter “cookies” or other similar devices on certain pages of the Application or website that are placed by third parties. We do not control the use of cookies by third parties.

  • Functionality: We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising: We use these cookies to collect information about your visit to our application or website, the content you viewed, the links you followed information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may bee shown advertising based on your browsing patterns on our app.
  • Flash Cookies. Certain features of our Website and Application may use local stored objects (or Flash cookiesa to collect and store information about your preferences and navigation to, from, and on our Website and Application. Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobeʼs website.
  • Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Website. Google Analytics uses cookies to help the Website analyze how users use the site. You can find out more about how Google uses data when you visit our Website by visiting “How Google uses data when you use our partnersʼ sites or apps”, (located at partners/). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Googleʼs website, and pages that describe Google Analytics, such as analytics/learn/privacy.html.

You can see your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our application or website features may not function as a result.


Our application and website may contain links to other websites. Our privacy policy applies only to our app and website, so if you click on a link to another website, you should read their privacy policy. We aim to work with trusted partners and organizations which are also bound by Central, State and Provincial laws governing privacy and security.


We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right access: You have the right to request Us for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification: You have the right to request that Us correct any information you believe is incomplete. You also have the right to request Us to complete information you believe is incomplete.
  • The right to erasure: You have the right to request Us to erase your personal data, under certain conditions. This is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction under process or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request. You can learn more in your The Dentz Settings.
  • The right to restrict processing: You have the right to request Us to restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request Us to transfer the data that we have collected to another organization, or directly to you, under conditions.
  • To exercise the right described above, Uou must first send us a request. You have to provide Us sufficient information to allow Us to verify that You are the person about whom we have collected Personal Data.
  • You have to describe your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a Valid Request. We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify you and complete your request. You do not need an account to submit a Valid Request.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call Us at: +91-9949454647

Or write to Us: or

  • We take all requisite measures to securely store your data.
  • We store data until it is no longer necessary to provide our services and The Dentz Products, or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.
  • When you delete your account, we delete things you have posted, such as your photos, updates, and you won’t be able to recover that information later. Information that others have shared about you isn’t part of your account and won’t be deleted. To delete your account at any time, please visit the The Dentz Settings.
  • We would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
  • If you have agreed to receive marketing, you may always opt out at a later date.
  • If you no longer with to be contacted for marketing purposes, please click here.
  • It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for The Dentz to disclose your personal information.
  • We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
  • In response to a legal request (such as court ordera if we have a good faith belief that the law requires us to do so.
  • If necessary, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off our Products.
  • Information we receive about you (including financial transaction data related to purchases made with The Dentz) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations for at least a year to prevent repeat abuse or other term violations.
  • This Privacy Policy may be updated from time to time. We keep our privacy policy under regular review and place any updates on this page. When updated the “last updated” date below will be amended and the new Privacy Policy will be posted online.
  • If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
  • Email Address:
    Call Us at: +91-9949454647

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